Frequently Asked Questions
Please reach us at emily@wisemindcounselling.ca if you cannot find an answer to your question.
Yes! WiseMind Counselling bills directly to 30+ insurance companies, including Manulife, CanadaLife, and Blue Cross. We encourage you to reach out to your insurance company to learn more about coverage for services provided by Canadian Certified Counsellors under your policy.
For insurances that we do not bill to directly, WiseMind Counselling offers an invoice that can be submitted to insurance for reimbursement.
WiseMind Counselling can help you with a wide range of issues including anxiety, depression, relationship problems, stress management, addictions, and more. Our therapists will work with you to develop a treatment plan that meets your unique needs and goals.
Our approach is holistic, collaborative, and strengths-based. We understand the importance of the mind-body connection, learning how mental health and physical health impact one another, and developing skills to focus on caring for both the mind and the body. We draw upon skills and techniques from Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Acceptance and Commitment Therapy, and Polyvagal Theory. We also incorporate a skills-based approach, which includes working on strengthening coping skills, from grounding, mindfulness, and DBT.
WiseMind Counselling works with a wide range of clients. We work with children aged 12+ and adults.
WiseMind Counselling offers both in person and virtual appointments via video call or telephone. That means you have the option to meet with your counsellor in the office or from the comfort of your own home. We do recommend that you are in a safe, confidential space for your virtual appointment to ensure your privacy. Please reach out for more information regarding in person services.
Yes, WiseMind Counselling has a 24-hour cancellation policy, you can contact us for further details.
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